Jo Ann’s facilitation was clear and engaging, and her approach to working with our students was genuine and thoughtful. Several fellows shared that [Jo Ann’s workshop] was the highlight of their day, a clear reflection of her ability to create a space where they felt heard, supported, and empowered. They appreciated the opportunity to build confidence, sharpen their messaging skills, and shape their stories through a lens of authenticity — whether in community, with policymakers, or in the media.

Jo Ann Endo has helped a large group of changemakers at my organization brainstorm how to incorporate a communication strategy from beginning to end of a performance improvement initiative.

The importance Jo Ann puts on justice for all people really resonated with me. I found her to be really supportive and helpful.

You can look far and wide, but you will not find a better communication strategist and coach when you have something to say about quality improvement and equity, to help propel your vision for the future and engage those you need. Creating a compelling narrative, a strategic communication plan, ought not to be an afterthought, but rather integral to leaders’ work. And it is not for amateurs; smart leaders should draw on the best available counsel. Jo Ann Endo’s experience and results in this arena are varsity level, indeed.